CarSpecialist Support

We're here to help you run your shop.

Contact us

Email investorcars@gmail.com and we'll get back to you, usually within one business day.

Common questions

How do I get started?

Download CarSpecialist, create your account, and follow the short setup. Your shop's board appears right away — start adding vehicles.

How does billing work?

Explore the sample shop free before subscribing. The walkthrough is read-only and does not start a trial. To create or change shop records, confirm a subscription with Apple. Eligible new subscribers get 14 days free, then CarSpecialist Pro renews at US$9.99/month for 3 users from October 2, 2026. Apple displays local prices and eligibility before confirmation. Cancel at least 24 hours before the trial or billing period ends to avoid renewal; manage your subscription in Apple ID settings.

How do customers submit a vehicle?

Each shop gets a public intake link. Share it with a customer and they can submit their vehicle details before they arrive — no app or login needed.

How do text/email updates work?

From any vehicle, your staff can send the customer a text or email update (like "your car is ready"). Messages come from the shop, not your personal number.

How do I delete my shop's data?

Email us at investorcars@gmail.com and we'll delete your shop and its data within 30 days.